Modern skills that administrative workers must have when working from home.

Skill ยุคใหม่ที่คนทำงานธุรการต้องมีเมื่อต้อง work from home

Modern skills that administrative workers must have when working from home.

We live with COVID-19. It made me realize that Work from Home is not a joke that will just happen temporarily. But may be called the Work from Home is a new kind of work. Because even in the post-COVID-19 period, many companies are still switching to work from home, which may affect almost all workers in the company. Not even the administrative department or “admin”, which is a job that must have in every company. Because it is a position that has to handle the work behind So that people in other departments can work as smoothly as possible. When a company changes work systems to Work from Home, what are the new skills that administrative workers must have when working from home so that we can work better than before?
Communication Skill
Communication Skill or interpersonal communication skills. Which is a preliminary skill that an admin job must already have And it’s even more necessary when people work in different locations like Work from Home, so administrative workers have to add more clear and relevant communication, whether spoken or written, that is required when everyone works from. Home, the key is that communication must be fast, on time and keep up with the task. It must also be a good listener. Able to listen and analyze problems Know what the contact person wants. And can be used to coordinate further effectively
Self-motivation Skill
This is another essential skill for an admin job because of the nature of the job, although it is not specific. But it is a critical cog in the work of other departments in the company. Will be able to know immediately many tasks are therefore urgent that must be done immediately Can’t keep it for later Makes people working in the admin department to be alert all the time. Although not having a big goal that is specific to other departments But there are many small goals that need to be accomplished, even more Work from Home, which may cause many people to be deprived of the motivation at home. This makes administrative workers more disciplined and steadfast. Know what needs to be done And when is it done?
Organizational Skill
Management skills are another skill that is in conjunction with the Admin team, and they must also come to work under the Work from Home policy. The administrative team must have good planning. And plan to communicate with each other within the organization Plan the work system of the admin himself and plan the work schedule. By using technology to help, such as using online services or applications for office management such as Trello Asana or Notion, or even to coordinate, send documents, contact messenger, must plan well. Specify the appointment time more clearly. Because when everyone works from Home, we may not be able to predict the exact work schedule of others.
Adaptability and Flexibility Skills
Working outside the office And distributed work in different places would make the admin department work harder than before. Causing the need for more adaptive skills than ever before Both having a positive attitude at work And problem solving Because administrative workers have to face many problems. And communication that is not continuous The effort required to keep up with more jobs than ever before. Planning more accurate schedules and times And problems in adjusting of people in other departments that may become problems that the admin department has to help solve in order to work smoothly. And more efficient
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