Reinforcing its commitment to support Thai people to have better health and life, ‘Healthier, Longer, Better Lives’ joins hands with True Digital Group, a giant digital service alliance, to offer online doctor services. (Telemedicine) through the intelligent health care platform “True Health” by integrating cooperation in bringing digital technology to be a part of health care. Aims to meet the lifestyles of customers in the digital age by elevating the health experience. that comes with convenience, speed and safety, allowing customers to worry about their health no matter where At any time, you can make an appointment and get a consultation from a medical professional. fulfilling the health needs of customers at all stages of life
Collaboration with AIA Thailand to provide online doctor services. This time, True Digital Group, a fully integrated digital service provider, has introduced the “True Health” smart healthcare platform with functions “TeleMediClaim+” on the True HEALTH application provides convenience to AIA Thailand group insurance customers who have outpatient medical expenses (OPD) coverage. Complete online doctor with a comprehensive service from receiving a consultation from a doctor Prescribing and home delivery of medicines where customers do not need to reserve for medical and drug expenses according to the conditions specified in the group insurance policy In the future, AIA aims to expand such services to cover all customers for sure.
Mr. Krit Chanthanotok, Chief Executive Officer of AIA Thailand said, “As AIA is a leader in the Thai life insurance industry. We have a clear goal to support Thai people to have better health and life through life insurance products, health insurance, and other services. Related to health care for Thai people Today, AIA has moved into the area of Health & Wellness more through merging with True Digital Group to offer Telemedicine services to AIA group insurance customers. Get the convenience of accessing medical services from a comprehensive medical professional This will lead to a stronger physical and mental health. This is in line with our goal of taking care of our customers on a daily basis. And is a partner that customers trust and always think about when they want to have a better health and life. With the understanding of the needs of Thai customers that AIA has gained from more than 83 years of customer care experience.”
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Dr. Adipat Chaichanasakul, Managing Director Digital Health Business, True Digital Group Co., Ltd. said, “True Digital Group brings the potential and readiness of a comprehensive digital ecosystem to develop “True Health”, an intelligent healthcare platform. Connecting Thai people to access medical services through the online system thoroughly to improve the quality of life for a better In line with health care trends in the digital age It also increases the choice of service with the “TeleMediClaim+” function for people with health insurance policies. You can claim OPD health insurance immediately after consulting a doctor via the True HEALTH application without having to pay for it. For this cooperation with AIA Thailand, True Digital Group is very pleased to take part in the health care of AIA customers. AIA group insurance customers with OPD coverage can discuss their initial health issues with a team of doctors and specialists from Chewi Borirak Clinic via Video Call from anywhere via the app. True HEALTH application saves time from traveling and waiting in line at the hospital. It is also convenient, fast and safe. Ready to receive medicines as prescribed by the doctor without reservation. Covering a group of diseases according to the conditions specified in the policy. In addition, True Health also offers a 15% discount on consulting fees and special privileges for free home delivery of medicines. When using the service between December 15, 2021-March 31, 2022, we are confident that this collaboration with AIA will provide a healthcare experience in the 4.0 era, especially during the COVID-19 situation. that has accelerated consumers to take care of their health and rely more on digital technology This is in line with AIA’s commitment to support Thai people to have better health and life.”
Dr. Pramuk Songchakkaew, Acting Head of Operations 1 and Director of Health Insurance, AIA Thailand revealed, “AIA is our customer-centric approach to product and service development. In order to help customers walk towards the ultimate goal of being physically and mentally healthy. including stable financial health The products and services that we offer to customers cover all life stages, consisting of 4 main services.
• AIA Vitality (AIA Vitality) insurance for health lovers. which recently launched ‘AIA Vitality Plus (AIA Vitality Plus)’ to focus on plus the most special benefits for members in the program. With an important goal of helping to motivate Thai people to change their behaviors to lead to better, sustainable health. Currently, AIA Vitality members number over 480,000 nationwide[1].
• Medix[2] (Medix) AIA together with Medix Provides personal medical case management services for eligible AIA customers. by a team of more than 4,000 leading specialists worldwide from the Medix network. To help build confidence and offer good and affordable treatment options from around the world.
• AIA Regional Passport[3] (AIA Regional Passport) Claims approval service before medical treatment abroad. to help take care of medical expenses for the insured without having to pay The insured can plan treatment in advance. and can choose to receive medical treatment with network hospitals in more than 13 countries around the world
• Telemedicine, the latest service that AIA has launched in collaboration with True Digital Group to facilitate insurance customers with OPD coverage. ) covering from online consultation from a doctor Prescribing and home medicine delivery services[5] whereby customers do not need to reserve medical expenses and medicines[6] according to the conditions specified in the group insurance policy We expect that customers will receive convenient and fast medical services by a team of doctors and specialists from Chewie Borirak Medical Clinic through the intelligent healthcare platform “True Health”, as well as creating a better experience for them. AIA customers
For customers who are interested and want to use the online doctor’s service (Telemedicine) can learn more details at
https://www.aia.co.th/…/unexpe…/aia-telemedicine-th.html or contact AIA Call Center 1581 and if interested in life and health insurance products including various services from AIA, able to contact more than 55,000 AIA life insurance agents nationwide
note:
[1] Data from AIA Thailand as of November 24, 2021
[2] Details and conditions for consideration benefit various services The terms and conditions of individual patient care (Medix) privileges are governed by the Medix Service Policy. Medix is a non-AIA company and is outside of AIA’s management. AIA is not responsible for any services, products and offers offered by Medix.
[3] is a special service for customers who have additional contract coverage AIA Infinite Care by terms and conditions of coverage. Including exceptions that are not covered will be specified in the insurance policy issued to the policyholder. and conditions announced by AIA when receiving the policy Please study the details of terms and conditions in the policy.
[4] Online doctor meeting service Telemedicine is the marketing name of telemedicine or telemedicine.
[5] The Company will not pay for travel and transportation expenses such as travel of medical personnel, delivery of medicines, medical supplies, medical equipment. laboratory specimens and documents, etc.
[6]In the event that a reservation is not required for customers who provide their ID card number or passport number with AIA If the case is not provided, the customer can reserve the payment and make a claim with the company.
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